In 2021, Paul joined CEI-RVCS as the organization’s new President. Paul later became CEI-RVCS’ Chief Operating Officer in 2024. With over 34 years of multi-line claims management experience on both the U.S. Carrier and IA/TPA services side of the industry, Graf oversees all business growth, strategic development and operations of both entities. Paul is also responsible for expanding Independent Adjuster and TPA Service operations both nationally and internationally while increasing capacity for TPA services in both the U.S. domestic Property Casualty and International Lloyd’s of London Excess Surplus Lines marketplace. In addition, Graf has launched CEI/RVCS’s Subrogation Recovery Services, a new service division providing unique and highly successful Subrogation recovery services in all 50 states.
Prior to joining CEI/RVCS, Graf served as Vice-President Operations, Compliance, Marketing, Chief Operating Officer, and Senior Vice-President of two nationally recognized claims management firms that provided third party administrator, subrogation recovery, independent field adjustment and litigation management services. Graf also served in many capacities including various levels of management on the U.S. domestic carrier side for over 20 years filling important strategic managerial roles at National Home and Regional Office operations.
Graf’s management of RVCS’ industry leading IA, TPA, CAT Response and Subrogation Recovery services, and his strong network of talented TPA and IA examiners, perfectly complement the core services offered by CEI-RVCS. Paul’s hands-on experience with arbitration/mediation, litigation support, subrogation management and fraud/SIU controls enable CEI/RVCS to take its service offerings to the next level. Other operational and professional claims experience Graf leverages for CEI/RVCS’ clients include: Automobile/Motor Truck Cargo coverages, Workers’ Compensation, Auto Material Damage, Errors & Omissions/Professional Liability coverages, National Subrogation Recovery and Catastrophe Claims Management services.
Graf is a member of the Richmond Claims Association (former President) and former Executive Team Member for the Virginia State Claims Association. Graf has also served as the Northeastern RVP, National Education Chairman, and Executive Strategic Leadership Committee for the National Association of Independent Insurance Adjusters (NAIIA). Graf is actively involved with the Wholesale & Specialty Insurance Association (WSIA), Property Liability Research Bureau (PLRB), The Claims & Litigation Management Alliance (CLM) as a Faculty and Transportation Committee Member, Loss Executives Association (LEA), National Association of Subrogation Professionals (NASP), PA/National Association of Mutual Insurance Companies (PAMIC/NAMIC), the Virginia Self-Insured Association (VSIA), and is a past Kids’ Chance of Virginia Board of Directors Member.
Paul earned his Bachelor of Arts in Communications/Journalism from Rider University.
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